What it does
More than a chatbot. A WhatsApp agent that does the work.
Your customers get an answer at 2 am, not “we'll get back to you”.
Checks your calendar, books the slot, sends the confirmation.
Replies in the language the customer uses.
With a summary, the details and an owner.
Complaints and special requests go to a person with the full chat.
It answers only from your information, and only books, cancels or promises what you allow.
Example
A complaint in Arabic becomes a ticket with an owner.
Fatima writes in Arabic that her cleaner hasn't arrived. Replyfinity apologises in Arabic, raises a high-priority ticket, and Arjun is told to call her within 15 minutes.
مرحباً، موعد التنظيف كان الساعة ١٠ ولم يصل أحد بعد.Hi, the cleaning was booked for 10 and no one has come yet.
نعتذر جداً! سيتصل بك أرجون خلال ١٥ دقيقة.We're very sorry! Arjun will call you within 15 minutes.
Example conversation. Names and details are illustrative.
What does a WhatsApp AI agent do?
It answers the messages that arrive on your WhatsApp Business number in seconds, day and night. Replyfinity's agent also books and reschedules, raises support tickets, logs every chat in your CRM and gives each one an owner on your team.
Can it reply on WhatsApp in Arabic or Hindi?
Yes. It replies in the language the customer writes in, from more than 70 languages, including Arabic, Hindi and French. Your team sees an English summary in the CRM.
What happens when it can't answer?
It says so and hands the chat to the right person on your team, with the full conversation, so the customer never has to repeat themselves.
Does it work with Instagram too?
Yes. Instagram DMs, email, website chat and phone calls are handled the same way and land in the same inbox and CRM.
Book a demo
Stop losing customers to slow replies.
See Replyfinity answer your own customer questions in a 20-minute demo.
- 1We reply within one working day to agree a time that suits your time zone.
- 2A 20-minute call. Bring a few real customer questions and we'll show Replyfinity answering them.
- 3A clear monthly price for your channels and volume, if it's a fit.